Pension scheme
Flexible working
Discounts & tickets

Volunteering Coordinator, V&A East

Salary £30,000
Location Queen Elizabeth Olympic Park, Stratford, London
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Role

This is an opportunity for a dynamic and creative professional to help deliver a pioneering volunteering programme at V&A East. They will be responsible for coordinating a programme that sits across both sites, helping to involve and maintain positive relationships with our core and new audiences and facilitate engagement with our programme and collection.  

They will work with colleagues across the organisation to help deliver a programme that super-serves volunteers, and holds community, storytelling and the sharing of mutually enriching experience at its core. V&A East is all about breaking the mould, and the Volunteering Team will approach this workstream with a flexible, proactive and responsive mindset. 

V&A East places access and making people feel welcome at the top of its priorities. The Volunteering Coordinator will work closely with the V&A East Volunteering Manager and the Front of House team to supervise volunteers and collaboratively provide exceptional visitor experiences. They will understand the importance of inclusive practice and will ideally have experience of volunteering or working with local communities, particularly those who have not had much previous experience of museums or cultural institutions.

The Volunteering Coordinator will report to the Volunteering Manager, V&A East. They will be interested in community work and volunteering, and skilled at communicating with diverse audiences and coordinating complex workstreams.

The V&A

The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.  

Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives:

  • To create a world class visitor and learning experience across all V&A sites and collections.
  • Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
  • Expand the V&A's international reach, reputation and impact.
  • To operate with financial and organisational initiative and efficiency.
  • Showcase the best of digital design and deliver an outstanding digital experience.
  • Diversify and increase private and commercial funding sources.

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Benefits

Generous pension scheme

29 days plus bank holidays

Flexible working​

Tickets to V&A exhibitions

Subsidised staff canteen

25% discount in V&A shops

Give as you earn scheme

Bicycle loan

Interest-free season ticket

Interest-free rental deposit loan

Free safety checks and small repairs to your bike with Doctor Bike

Wide range of training and professional development opportunities

Employee Assistance Programme

Staff diversity networks

ED&I at The V&A

At the V&A, we are committed to equality, diversity and inclusion (EDI) for all and strive to go above and beyond public duty placed upon us by the Equality Act 2010.  As such, we are delighted to share that we are a Disability Confident Employer Level 2. The V&A makes the following commitments to all applications:  

  • The Guaranteed Interview Scheme – Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities;  
  • Providing an inclusive and accessible recruitment process.  
  • Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job.  
  • Supporting employees and adjustments during employment.  
Job Descriptions are currently uploaded as PDF's, if for any reason you require the documents in Word Format, please email Contactpeopleteam@vam.ac.uk with your request.

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