Pension scheme
Flexible working
Discounts & tickets

Volunteering Manager, V&A East (Maternity Cover)

Salary £35,561
Location Queen Elizabeth Olympic Park, Stratford, London
{Mergefield Value}
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This is a Fixed Term Contract, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Role

The Volunteering Manager, V&A East will continue the development and delivery of V&A East’s volunteering programme, with a primary focus on and direct responsibility for Front of House volunteers. This role is instrumental in engaging our core audiences and fostering connections with our programme and collection across both V&A East sites.

Responsibilities include overseeing and iterating a dynamic programme that prioritises volunteer satisfaction and community engagement, with an emphasis on storytelling and shared experiences. As V&A East champions inclusivity and accessibility, the ideal candidate will collaborate with colleagues to ensure our volunteering initiatives reflect these values.

This role will provide expert guidance to teams seeking to establish their own volunteering programmes, aligning with the V&A Volunteering Strategy. Experience in community engagement, particularly with underrepresented groups, along with a knowledge of or personal connection to our four surrounding London Boroughs of from Hackney, Newham, Tower Hamlets and Waltham Forest is essential.

The V&A

The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.  

Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives:

  • To create a world class visitor and learning experience across all V&A sites and collections.
  • Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
  • Expand the V&A's international reach, reputation and impact.
  • To operate with financial and organisational initiative and efficiency.
  • Showcase the best of digital design and deliver an outstanding digital experience.
  • Diversify and increase private and commercial funding sources.

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Benefits

Generous pension scheme

29 days plus bank holidays

Flexible working​

Tickets to V&A exhibitions

Subsidised staff canteen

25% discount in V&A shops

Give as you earn scheme

Bicycle loan

Interest-free season ticket

Interest-free rental deposit loan

Free safety checks and small repairs to your bike with Doctor Bike

Wide range of training and professional development opportunities

Employee Assistance Programme

Staff diversity networks

ED&I at The V&A

At the V&A, we are committed to equality, diversity and inclusion (EDI) for all and strive to go above and beyond public duty placed upon us by the Equality Act 2010.  As such, we are delighted to share that we are a Disability Confident Employer Level 2. The V&A makes the following commitments to all applications:  

  • The Disability Confident Employer scheme offers guaranteed interviews – Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities;  
  • Providing an inclusive and accessible recruitment process.  
  • Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job.  
  • Supporting employees and adjustments during employment.  

Job Descriptions are currently uploaded as PDF's, if for any reason you require the documents in Word Format, please email careers@vam.ac.uk with your request.

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