Pension scheme
Flexible working
Discounts & tickets

Front of House Assistant

Salary £13.85 per hour
Location Cromwell Road, London
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Role

Thank you for speaking with our team at the London Show on 15th/ 16th May. Please note this application is only for candidates who were at the London Job Show. If you were not at the Job Show please do not submit an application and keep an eye out for future opportunities.

Do you love connecting with people and working in a fast-paced environment? Are you comfortable working on your feet and do you get a kick out of making sure people have a great day? Are you interested in a career as a Front of House Assistant at the V&A South Kensington? If so, please complete this short application to be considered for an upcoming assessment day.

We are recruiting for a Reserve List, which will be called on as roles arise over the summer in our front of house teams working across our shops, ticketing and information desks, and galleries. Permanent, fixed term, part time and full time roles may be available, but please note that all roles require some weekend working – there are no Mon – Fri only roles. Most roles require evening working until Friday 10pm on a rota basis. Bank holidays are worked on a rota basis. More information and examples of working rotas will be available on the day.

All roles involve being on your feet, proactively helping visitors, multi-tasking, teamwork and some light manual handling.

The V&A

The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.  

Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives:

  • To create a world class visitor and learning experience across all V&A sites and collections.
  • Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
  • Expand the V&A's international reach, reputation and impact.
  • To operate with financial and organisational initiative and efficiency.
  • Showcase the best of digital design and deliver an outstanding digital experience.
  • Diversify and increase private and commercial funding sources.

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Benefits

Generous pension scheme

29 days plus bank holidays

Flexible working​

Tickets to V&A exhibitions

Subsidised staff canteen

25% discount in V&A shops

Give as you earn scheme

Bicycle loan

Interest-free season ticket

Interest-free rental deposit loan

Free safety checks and small repairs to your bike with Doctor Bike

Wide range of training and professional development opportunities

Employee Assistance Programme

Staff diversity networks

ED&I at The V&A

At the V&A, we are committed to equality, diversity and inclusion (EDI) for all and strive to go above and beyond public duty placed upon us by the Equality Act 2010.  As such, we are delighted to share that we are a Disability Confident Employer Level 2. The V&A makes the following commitments to all applications:  

  • The Disability Confident Employer scheme offers guaranteed interviews – Interviewing applicants with a disability who successfully evidence the essential criteria on a person specification and consider them on their abilities;  
  • Providing an inclusive and accessible recruitment process.  
  • Making reasonable adjustments during the recruitment process so disabled job applicants have the best opportunity to demonstrate that they can do the job.  
  • Supporting employees and adjustments during employment.  

In some circumstances, such as when we receive a high volume of applications that meet the minimum criteria, we may not be able to guarantee an interview under the scheme. In these cases, we will interview only the highest-scoring applicants, from both people with disabilities and people without a disability.

Job Descriptions are currently uploaded as PDF's, if for any reason you require the documents in Word Format, please email careers@vam.ac.uk with your request.

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